Volunteer Support Coordinator – San Fernando Valley

This full-time position is responsible for the tender love and care of all things volunteering. School on Wheels is a fast-paced nonprofit organization working to change the lives of children living in shelters, motels, group homes, and on the streets of Southern California. Our goal is to shrink the gaps in their education and provide them with the highest level of education possible. As the Volunteer Support Coordinator, you will be responsible for recruiting, managing, and supporting volunteers who work to change the lives of the students experiencing homelessness that they tutor.

Summary: The Volunteer Support Coordinator oversees volunteers in the following geographic areas: Canoga Park | North Hills | Northridge | Sylmar | Glendale | Van Nuys | Sun Valley | Santa Clarita. Currently working from home due to COVID, this position is normally based at the School on Wheels office in Glendale (2-3 days per week minimum).

Major responsibilities are outlined for the normal operations of School on Wheels, but are currently adapted for safety reasons due to COVID-19.

What you’ll do:

  • Support and train volunteers, ensuring they have the tools needed to tutor their students.
  • Recruit, manage and support volunteers to ensure an ongoing supply to meet student needs.
  • Ensure current tutors are attending Advanced Training.
  • Check in with active volunteers on regular basis, at least monthly, and distribute relevant information and resources
  • Focus on volunteer retention and show them appreciation for the impact they have on students.
  • Attend speaking engagements, volunteer tabling events, university, civic, and other community events.
  • Organize regular meetings with volunteers and TCs to provide a sense of community and share ideas/resources.
  • Regularly visit tutoring sites to ensure volunteers are tutoring in a safe environment designated by School on Wheels.
  • Work as a team with the student coordinator to find appropriate matches for volunteers and students.
  • Highlight star volunteers and students, share success stories.
  • Database reporting, updating, and tracking of current volunteers and students, as well as alumni.
  • Work with Student Support Coordinator and site partners to create a space conducive to tutoring.
  • Other duties as assigned.

What we are looking for:

  • One to three years’ experience managing volunteers, preferably working with at-risk youth.
  • Must be comfortable with outreach in various capacities including working in homeless shelters and surrounding areas.
  • Ability to work remotely and make excellent oral, written, and presentations via Zoom, Google Hangouts, etc.
  • You are able to connect with people at all levels – volunteers, shelter staff and management, homeless families, and students of all ages and backgrounds.
  • Empathy for and an understanding of homeless families and the homeless population.
  • Must be highly organized and efficient in time management skills; this is a fast-paced position with competing priorities.
  • Ability to perform in a team environment, while working independently.
  • Excellent computer skills required; experience with SalesForce and G-Suite a plus.
  • Ability to represent SOW in the highest manner and exemplify SOW’s values, integrity, and ethics.
  • Local travel required; valid California driver’s license, auto insurance, and use of personal vehicle.
  • Lifting of material donations, including backpacks, school supplies, etc. required periodically.

Benefits and Opportunities you’ll receive:

  • Salary DOE.
  • Medical, dental, vision, 403b plan.
  • Paid vacation and holidays; we expect you to work hard, but still enjoy a personal life.
  • Flexibility – flexible working environment and telecommuting. Enough freedom to spread your wings while still holding you accountable.
  • Autonomy – this position will provide you with a lot of autonomy as you will be required to take charge of projects and complete tasks with minimal supervision.
  • Professional development – we believe in investing in our team and giving you the tools to succeed. Ongoing coaching, training, and growth opportunities provided along with a professional development stipend each year.
  • Mobility – room for vertical and horizontal mobility within the organization.
  • Consistent and fair leadership – we’ll share information, set clear goals, show you respect, and treat everyone fairly.
  • Culture – you will be a part of a passionate, mission-driven team where your ideas and feedback will be listened to and encouraged. You will have opportunities to be a part of team-based projects resulting in bringing change to the organization.

At School on Wheels, we believe that having a team of diverse backgrounds and voices working together will enable us to fulfill our mission of improving students’ lives through education. School on Wheels is an Equal Opportunity Employer encouraging inclusion and diversity in the workplace.

To join this dedicated team, submit your cover letter and resume for consideration to employment@schoolonwheels.org