Student Support Coordinator – San Fernando, Santa Clarita, Pasadena & Hollywood

Job Summary

This full-time position is responsible for the tender love and care of all things relating to School on Wheels students.  Working as a team member, this includes student outreach and recruitment,  working with parents and students to strengthen relationships with volunteers and School on Wheels, conducting pre- and post-assessments and measuring outcomes, working with schools, shelters, community groups,  and other partners.

This position will cover the San Fernando, Santa Clarita, Pasadena, and Hollywood regions. The position can be based at our Los Angeles office, or be remote, depending on experience. If remote, the position also requires at least two days per month at our Los Angeles office, plus attendance in person at quarterly team and development meetings. During the first 90 days, more frequent “in office” time will be required depending on county and state requirements during COVID-19.

Major responsibilities are outlined for the normal operations of School on Wheels but are currently adapted for safety reasons due to COVID-19.

Major Responsibilities

Student Outreach, Recruitment, and Partnerships 

  • Focus on and conduct outreach to shelters, motels, schools, campgrounds, vehicles.
  • Identify and meet with new transitional and emergency shelters, group foster homes, seasonal shelters and after-school programs, schools (HLOs + teachers/principals), homeless student advocacy groups and organizations to enhance relations.
  • Work with Volunteer Support Coordinators to develop and implement outreach strategies for unsheltered students.
  • Work with teachers and Volunteer Support Coordinator to implement an effective communications process for volunteers.
  • Assist in implementing student programming partnerships (Girl Scouts, PBS, Junior League, etc), including identifying students for participation and facilitating with location staff.
  • Partner with social services agencies (DPSS, DCFS, 211, FSC’s) 

Strengthening of Student/Parent Relationship with School on Wheels

  • Conduct pre-tutoring conference with parents at non-emergency shelters to establish goals for tutoring.
  • Attend shelter parent meetings/shelter events; talk about education and School on Wheels at every meeting, be knowledgeable about and provide available resources to parents/guardians.
  • Ensure regular and ongoing communications/coordination with student families, including offering to participate in IEP meetings as necessary.
  • Support participation in tutoring over summer months and work with Volunteer Support Coordinator to organize students and obtain all necessary documentation for field trips, summer camps, and other opportunities. 
  • Work with Volunteer Support Coordinators to deliver school supplies and backpacks to students. 
  • Market and identify students for School on Wheels scholarships; coordinate with college opportunities/ scholarships.

Student/Volunteer Matching, Appreciation, and Tracking

  • Work as a team with Volunteer Support Coordinators to: 
    • Identify the best match for both student and volunteer, focusing on one-on-one matches. 
    • Ensure assessments are completed after the second session.
    • Create a space conducive to tutoring.
    • Identify Star students every month. 
    • Develop student workshops and group tutoring plans.
  • Identify student advocates, keep track of School on Wheels success stories and School on Wheels alumni.
  • Implement School on Wheels-specific plan for measuring outcomes through digital learning tools, academic program assessments,  literacy and other assessments.
  • Develop effective methods of working with schools to measure student progress.

Working Conditions 

  • Some Saturdays required for events – will not need to work on one weekday if working a Saturday depending on the event hours.
  • Driving to different locations locally; valid California driver’s license, auto insurance and use of personal vehicle (mileage reimbursed). 
  • Lifting of material donations, including backpacks, school supplies, etc. required periodically.
  • Remote work is available.


  • Passion for education
  • Curious and outgoing
  • Cultural sensitivity
  • Empathy for homeless students
  • Strong Communications/presentation experience
  • Organizational and time management skills
  • Team spirit
  • Knowledge of IEPs, common core and student rights
  • One to three years’ experience in teaching or education-related position preferred
  • Bilingual English and Spanish required

Benefits and Opportunities

  • Salary $38,000-$42,000 depending on experience.
  • Medical, dental, vision, 403b plan. 
  • Paid vacation and holidays; we expect you to work hard, but still enjoy a personal life.
  • Flexibility – flexible working environment and telecommuting. Enough freedom to spread your wings while still holding you accountable. 
  • Autonomy – this position will provide you with a lot of autonomy as you will be required to take charge of projects and complete tasks with minimal supervision.
  • Professional Development – we believe in investing in our team and giving you the tools to succeed. Ongoing coaching, training, and growth opportunities provided along with a professional development stipend each year.
  • Skill variety – you will have the opportunity to work on a variety of tasks to develop your skills in many areas. 
  • Mobility – room for vertical and horizontal mobility within the organization.
  • Consistent and fair leadership – we’ll share information, set clear goals, show you respect, and treat everyone fairly.
  • Culture – you will be a part of a passionate, mission-driven team where your ideas and feedback will be listened to and encouraged. You will have opportunities to be a part of team-based projects resulting in bringing change to the organization. 

At School on Wheels, we believe that having a team of diverse backgrounds and voices working together will enable us to fulfill our mission of improving students’ lives through education. 

To join this dedicated team, submit a cover letter and resume, including the position you are applying for in the subject line,  for consideration to

School on Wheels is an Equal Opportunity Employer encouraging inclusion and diversity in the workplace.

School on Wheels is a nonprofit organization made up of hundreds of volunteers, who give their time, talents, and support to the educational needs of children experiencing homelessness.  Founded in 1993, the mission of School on Wheels. is the enhancement of educational opportunities for children without a home, from kindergarten through the twelfth grade. Our goal is to shrink the gaps in the education of these children and provide them with the highest quality education possible.