Program Development Coordinator

School on Wheels is a nonprofit organization with hundreds of volunteers who give their time, talents, and support to the educational needs of unhoused children. School on Wheels aims to enhance educational opportunities for children — kindergarten through twelfth grade without a home. Our mission since 1993 has been to shrink educational gaps and provide students with the highest quality education possible.

Since 1993, we have

● Provided mentoring and tutoring for more than 50,000 students.
● Reached six counties in Southern California.
● Partnered with 400+ sites, including shelters, school districts, and after-school programs.
● Supplying approximately 5,000 students with school supplies yearly.

This full-time position is responsible for working with the program, regional, and development teams to train and support volunteers while providing specialized resources in the field of education. The resource support specialist must have a learner’s mindset and attention to detail to understand the unique academic needs of our students and ensure that we are offering appropriate academic support to each one. The position will support hundreds of students each year through collaboration with our volunteer tutors and with colleagues. 

Position Overview
In this outcome-focused role, you will work closely with program and regional teams to implement strategies that lead to tangible improvements in the academic progress of our students. You will catalyze achieving positive outcomes in our literacy and social-emotional learning (SEL) program.

The resource support specialist must have a learner’s mindset and attention to detail while engaging with parents and adapting programs as needed to directly impact our students’ learning experiences.

Major Responsibilities
The Program Development Coordinator drives positive outcomes in our educational programs, including literacy and social-emotional learning. This role involves enhancing program effectiveness through data-driven strategies, collaborative curriculum development, and parental engagement. The Coordinator also plays a vital role in training and supporting volunteer assessment ambassadors and ensuring effective data management. Adaptability, excellent technology skills, and a focus on continuous improvement are key aspects of this role, directly impacting the academic success and well-being of at-risk children and those experiencing homelessness.

Program Development
● Collaborate with program and regional teams to continuously evaluate and enhance literacy and SEL programs.
● Implement data-driven strategies to achieve quantifiable improvements in program outcomes.
● Assist program team with curriculum development as needed.
● Support the program team to ensure the academic program (grades 5 – 8) and the BUS program (high school) are successful.

Data Collection
● Maintain the effectiveness of the literacy program through data management and tutor support.
● Collect and research – Gather resources to support our volunteers and students.
● Use data to manage outcomes that will maintain and improve the SEL program.
Feedback and Adaptation
● Collect feedback through surveys and other methods about the literacy and SEL programs.
● Collaborate with the program team to implement necessary revisions, fostering a culture of adaptability and improvement.
Parent Engagement
● Work with parents to promote reading and literacy outside of tutoring sessions.
● Train and provide resource support for tutors participating in the literacy program.
● Train staff members to assess students and administer the literacy program.
● Conduct workshops for volunteers and staff as needed.

● Education expertise: working in a classroom or educational environment, preferably working with at-risk children or children experiencing homelessness
● Possess a learner’s mindset, demonstrating a commitment to acquiring new skills and growing in the role.
● Trauma-Informed Education
● Strong experience and interest in data management, with a focus on maintaining organized and accurate records to inform decision-making
● Exceptional attention to detail and organizational skills
● Technology Proficiency: Demonstrate excellent technology skills, including competence with Google Workspace tools, Salesforce, online learning platforms, and troubleshooting technology issues.
● Experience in volunteer outreach and support
● Ability to perform in a team environment while working independently
● Effective Communication: Exhibit strong communication skills, both orally and in writing, with the capacity to deliver effective presentations.
● Ability to represent SOW in the highest manner; exemplify SOW values and ethics

Job Type
● Full Time
● Hybrid (remote with telework agreement)
● 8-hour shift
● Monday to Friday
Salary: $18 – $22 DOE
● 401(k)
● Dental Insurance
● Vision insurance
● Flexible schedule
● Health insurance
● Life insurance
● Paid time off
● Parental leave
● Employee assistance program
● Professional development assistance